1.12-Month Warranty for Quality-Related Issues

We provides 12 months hassle-free warranty for every quality-related issues product. You can tell us what is your problem, then you can get your warranty for the quality issues.

2.When does the warranty start?

The 12 months warranty starts from the original order purchase date.

3.How do I claim the warranty?

Before submitting a warranty claim, please refer to the manual for your product and go through all troubleshooting provided. If you believe the item is defective, you can contact us for warranty cover within warranty period.

4.Will the warranty be renewed for replacement?

The warranty will not be renewed after a replacement provided.

5.What is not covered by the warranty?

* Purchased from unauthorized resellers
* Improper operation
* Lost or stolen
* Beyond warranty cover period
* Free or fully refunded products
* Non quality-related issues

6.What information do I need to provide for claiming the warranty?

You can collect statistics about the problems you have for the product and the defective quantities for each problems. Or you can also ask us for a Warranty Form. Then send us these info for analyses and we will offer you solutions based on these info.

7.How do I reach out to customer service support?

You can contact with your sales personnel or you can also contact with Support@fungding.com for any feedback on us.