1. Is Bluetooth headphone easy to use?

Bluetooth headphones are very easy to use and more convenient than the wired headphones. Before using the Bluetooth headphone, you should connect with your phone. Once connected, you can use freely to listen to music or make phone calls without wires. The Bluetooth headphone can reconnect to your phone automatically when you power on the headphone once connected.

2. How to listen to music and make video chat on a computer with a Bluetooth headphone?

If your computer comes with Bluetooth function, just turn on the Bluetooth and search for Bluetooth headphone in the Bluetooth menu. Otherwise, you’ll need a USB Bluetooth adapter. Once connected, the headphone will automatically connect to your computer when you power on the headphone.

3. I cannot find/search the Bluetooth headphone in my phone？

The Bluetooth headphone can only be found or searched when it’s in pairing mode. So make sure the Bluetooth headphone is in pairing mode. If not, you can try to power off the headphone firstly. Then long press the power button for 7-8s until the LED flashes alternatively in red and blue. Then you can find the headphone in the Bluetooth menu.

5. I cannot hear anything when making a phone call?

Firstly, please make sure the Bluetooth headphone is powered on and connected to your phone. Then when you start or answer a phone call, you can check if the phone is switched to Bluetooth headphone. If still cannot hear anything. You can contact with customer service or the local distributor for solutions.

6. Bluetooth headphone is always disconnected when listening to music?

The Bluetooth headphone has a standard working range. It can work smoothly for 10m without any obstacles between the Bluetooth device and the headphone. Please make sure the your Bluetooth headphone is within this condition. If the headphone still disconnect, you can contact with customer service or the local distributor for solutions.